Services to Our Guests
GUEST SERVICES (included in our prices)
- We cater for our guests’ bedding and dietary requirements, allergies, intolerances, mobility difficulties, as well as other needs and wants they wish us to be aware of.
- A spacious groundfloor suite modified for guests with limited mobility, walking aids etc.
- Multi-course breakfast. Fresh, locally produced ingredients.
- Mini bars with drinks, snacks, coffees, teas, espresso makers, domestic and international liquors & spirits.
- Drinks, refreshments & beverages served in the garden and the salon.
- After-dinner self-service open bar.
24-hour quick check in & check out- Concierge with expert local knowledge and contacts
- “Take along” tablet with our Webb App, tourist & culinary local tips, daily customized itineraries, GPS, SIM card
- Printed maps with notes about our every day suggestions
- Luggage assistance within the hotel. Transfers of guests and luggage in the walled city are only possible by taxis licensed to drive in the Medieval Town, or by the Rhodes’ Municipality carts.
- Wi-Fi multi device internet
- Laptop, printer, copier, scanner for use by guests in the salon
- Library, magazines, board games & card decks
- Farewell present
Provided on request (also included in our price):
- We cater for our guests’ bedding and dietary requirements, allergies, intolerances, mobility difficulties, as well as other needs and wants they wish us to be aware of.
- Customized breakfast according to guests’ dietary needs and wishes
- Take-away breakfast for early departures
- Turndown service
- Wakeup call
- Airplane & ferry check-in assistance
- Reservations for restaurants, car rentals, guided tours, boat trips etc.
AND
- If your luggage gets lost: Emergency Kit with all you need for 24 hours
GUEST SERVICES (charged by the hotel* or endorsed professionals**)
GUEST SERVICES (charged by the hotel* or endorsed professionals**)
- Transfer to and from our doorstep (by taxis licensed to drive in the Medieval Town) **
- Car Hire (cars delivered & dropped off at St. John’s Gate or the airport) **
- Guided or escorted tours **
- Sailing, powerboating, scuba diving, outdoor activities, yoga **
- Doctors **
- Hairdressers, Makeup & Nail Specialists **
- Dry Cleaning, Laundry **
- Picnic basket *
Children and mobility challenged guests
Our 700-year old building’s restoration has been performed under strict restrictions.
Some modifications necessary for the accommodation of children and physically challenged individuals could not be made to the extent we would wish.
KÓKKINI PORTA ROSSA is therefore not suitable for accommodating children under the age of ten.
Our friends with mobility difficulties are kindly asked to contact us before making a reservation. We will provide all information they need to decide whether our hotel is suitable for them or not.
All our suites and public areas (indoors & outdoors) are totally free of all kinds of smoking, including vaporizing and other alternative methods