123 Main Street, New York, NY 10001

Built in 1340
Hotel, Medieval Town, Rhodes

Adults Only, Totally Smoke-Free

Covid-19

WHAT WE DO. HOW YOUR STAY IS AFFECTED.

Before reading our Covid-19 spread prevention practices, you may be interested in this:

Covid tests on-site

In case a PCR or Antigen test is required before your departure

 If no arrangements have been made, you can take the test in the hotel.

Thanks to our agreement with Rhodes Medical Care, you only need to let us know as soon as you can.

  • An appointment for sample collection is booked at least 24 hours prior to the day and time you wish
  • The result will be sent to your email address within 24 hours
  • Rhodes Medical Care charges your credit card with €100 per PCR or €50 per Antigen test

 Alternatively:

Tap on the links. Our tablet is pre-programmed to show you the way. We can help you make an appointment and provide the details you need.

If your test has already been arranged, we will help you find your way to where your sample collection will be done.

COVID-19 SPREAD PREVENTION

KÓKKINI PORTA ROSSA is a holder of the “HEALTH FIRST  Certificate.

  

Issued by the Greek Ministry of Tourism, it proves our hotel’s compliance with the Greek Government’s and W.H.O.’s health protocols.
 

We will do our best for you to have a safe and comfortable stay, as well as a memorable “Rhodes Experience”. 

READ BELOW about what we do for the safety of all under our roof and how your stay may be affected. Feel welcome to ask questions and make suggestions.

All persons working in the hotel

  • are vaccinated against COVID-19 or had their first shot
  • get tested every 3 days & have their temperature taken every morning
  • are trained and kept updated regarding COVID-19 matters

Log. Guests’ & Visitors’ Personal Data

A log is kept with the names, contact details and dates of presence in the hotel for all employees, guests, suppliers, technicians, and other individuals entering the hotel. Its content will only be made available to the competent authorities for the tracking and tracing procedure in the event of a potential case.

Front Office & Concierge

Members of our staff working in the Front Office and the Concierge take all reasonable measures to maintain the required physical distancing at all times. They also use personal protective equipment when necessary.

They can provide information regarding our policy, equipment, measures taken, doctors, pharmacies, hospitals etc.

They also can recognize possible symptoms and report immediately to the person responsible for applying the emergency procedure.

All surfaces are disinfected several times a day.

Dispensers with antiseptic gel and face masks are freely available to guests, visitors and staff.

Check-in is at 11:00 and check-out at 15:00, so that our staff has enough time for the suite’s sanitization and disinfection between guests.

Check-in and check-out are performed in the garden.

All arriving guests’ luggage is UVC disinfected. No damaging or dangerous chemicals are used.

A Registration Form is filled and signed by the lead guest of each reservation. Names and contact details of all guests are necessary. Its content will only be made available to the competent authorities for the tracking and tracing procedure in the event of a potential case.

Payments are made via credit card or bank transfer. Precautions are taken when cash needs to be used.

Room keys are disinfected before being handed to guests.

During guests’ stay, no visitors (except technicians needed for repairs and maintenance) are allowed in the suites at any time.

Housekeeping

Our guests are asked upon arrival whether they object to their suite being cleaned during their stay with us.

All regular housekeeping is performed according to directive 19954/20.03.20 of the Greek Ministry of Health.

In the event of a suspected case, housekeeping is performed according to directions by the Greek National Public Health Organization.

Special care is shown regarding the cleaning and sanitization of public indoor and outdoor areas, as well as the disinfection of “high risk” objects (door handles, staircase handrails, garden furniture, a/c units etc.). 

Rooms will be cleaned, aired, and sanitized daily, unless our guests object to our staff entering their room.

Bed linen and towels will be changed every two days (or more often if needed), unless our guests prefer that our staff does not handle their linen and towels.

All rooms (including their a/c units) are thoroughly disinfected before every arrival.

Steam cleaners, UVC sterilizers, high efficiency detergents and disinfectants are used.

Our turndown service has been discontinued.

Decorative bed covers, furniture covers, drapes and curtains are disinfected daily with the use of a steam cleaner and UVC light.

After guests’ check-out from a room and before new guests’ check-in, all surfaces and objects are meticulously cleaned, sanitized, and disinfected.

Windows are left open for natural ventilation. Windows are also left open after each room’s daily cleaning.

Bed Linen, Towels, Laundry

Our guests are asked upon arrival whether they object to their bed linen & towels being changed during their stay with us.

Members of our staff use appropriate protective gear when handling laundry.

Used linen, towels and cloths are carried in approved sealed sacks. Sacks are disinfected after every use.

Washed linen, towels and cloths are kept in separate areas from the used ones.

All bed linen and towels are washed with high-efficiency detergents in temperatures exceeding 70C.

We often visit the premises of the company we have trusted with our laundry. Building, equipment, machinery, materials, and vehicles are carefully inspected. We ask to be shown their most recent inspection certificates.

Your accommodation preferences in view of COVID-19 (Required by G.G. Directive 1881/2020)

​If you have no objection to our staff entering your suite and getting in touch with your belongings, there is no need to do or say anything.

HOWEVER, please let us know (before your arrival) if you and your party wish that:

  • Your luggage is not taken to your suite by our staff when you reach the hotel,
  • Our staff does not enter your suite during your stay.

In that case, please note that it will not be possible to perform the following:

  • cleaning and servicing your suite,
  • changing your linen and towels,
  • restocking your complimentary minibar.

You are welcome to change your decision at any time during your stay. If your decision is known to us by 12:00, we will respond the same day.

Food & Drinks. Preparation

HACCP principles are being applied in our food and drinks storage, handling and preparation.

Foodstuffs, groceries, and other goods delivered for use in our kitchen are received and handled by authorized members of our staff using protective gear.

Only authorized persons, holders of appropriate health certificates, can enter our food and drinks storage and preparation areas.

Physical distancing is maintained to the extent possible.

Food & Drinks. Presentation and Serving

Food and drinks are prepared and served in compliance with all applicable laws, rules, and regulations.  

Our staff members hold appropriate health certificates, have been trained for the COVID-19 situation and take all appropriate measures.

Table linen, cutlery, pottery, glasses, silverware, and serving utensils are meticulously cleaned and washed in the highest possible temperatures, using high-efficiency detergents.

All surfaces and furniture are cleaned and sanitized several times a day and after every use. 

Where possible and necessary, steam and UVC sanitization is applied.

Common Areas. Salon, Lobby, Dining Room, Garden

All surfaces, furniture and decorative objects are cleaned and sanitized several times a day.

Furniture has been arranged so that physical distancing can be easily maintained (suggested: 4 persons / 10 sq.m.).

Dispensers for hand sanitizing gel are accessible to all. Face masks are complimentary offered on request.

Drinking Water, Household Water, Drainage

Directive 6632/21.4.2021 and ESGLI Guidance for building water systems are followed.

Additionally, our own system of water filtration and sanitization is in place. It exceeds above directives’  requirements.

Air conditioning and Ventilation

Directive 6632/21.4.2021 is followed.

The a/c units’ operation system has been modified so that their operation continues while doors and windows are open. 

All common areas’ a/c units are thoroughly disinfected every morning, while the ones in rooms are disinfected every three days and before every arrival.

At least two windows in every room are left open after the room’s daily cleaning. Room windows are also left open between departures and arrivals.

Common indoor areas are naturally ventilated at all hours.  

Transfers

We have chosen a small number of proven professionals for our guests’ transfers.

They are individuals (not companies) who own and drive their own taxis and minibuses. They have been proven to be quite reliable in every way.

If your arrival transfer is arranged with one of the taxis we have chosen to recommend, the driver will give you a small bag we prepared for you. In case you wish to use them, its contents include hand sanitizer and face masks.

Contacts

  • Compliance with COVID-19 protocols: Nikolaos Voulgaridis, Tel. +30 6945953895
  • Emergency procedures in the event of a suspected case: Nikolaos Voulgaridis, Tel. +30 6945953895
  • Doctor: Nikitas Papanikitas MD, Pathologist, Tel. +30 6944435205
  • Hospital: General Hospital of Rhodes, Tel. +30 22413 60000
  • Urgent Medical Assistance & Ambulance, Tel. 166 or +30 22410 60405

We are always happy to answer your questions and listen to your suggestions.

Follow the links to see what we promise our guests and what we expect from them in return:

PAYMENT LINK REQUEST

Dear Guest or Partner,
A Payment Link will be sent to your email address as soon as we receive the following details:

ORHAN’s Useful Details

Please contact us about anything you with to ask or have clarified.

ORHAN is 52 sq.m. (560 sq.f.) and can accommodate up to 4 guests.

It is on the ground floor of the hotel and has two levels (only one step leading to the bathroom).

ACCESSIBILITY. The suite can be used be guests with mobility issues. The floor of the shower cabin is an extension of the bathroom floor. The one step leading to the bathroom is turned into a ramp and handrails are installed when necessary.

Two individually regulated A/C units (hot & cold) are in the bedroom and the sitting room.

ORHAN has a total of 6 windows. In addition to its main door it also has two doors leading to the garden.
They are all thermally insulated, soundproof and have shutters to block sunlight. 

Celling height

(sitting room):320 cm (126 in)
(bedroom):320 cm (126 in)
(bathroom):240 cm  (95 in)

BEDDING

  • King Double Bed (bedroom):  180×200×28 cm (71×79×11 in).

  • Twin Single Beds:   90×200×28 cm (35,5×79×11 in).
    The king size bed can be converted to twin single beds.
    They have separate mattresses and linen. However there is no distance between them, as they share the same King bed base.
  • Single Bed: 90×200×28 cm (35,5×79×11 in).
    The couch in the sitting room can be converted to a Single Bed with the above dimentions.

 – Bottom & top matresses: orthosomatic Coco-Mat.

 – Pillows: Coco-Mat “all natural” (see out Pillow Menu further below).

 – Bed linen: Frette, pure cotton.

Realizing our direct impact on the environment and our community, our choice is to work for a “Good for All” presence.

We therefore:

  • Employ, purchase, donate and invest locally
  • Finance and otherwise undertake the preservation of historical buildings
  • Volunteer repairs, maintenance and cleaning of parks and public areas
  • Promote local history, culture, products and cuisine
  • Highlight “hidden gems”, lesser known attractions, alternative activities
  • Do our best to raise the quality of tourism and relevant services in the region
  • Recommend worthy restaurants, shops, artisans and businesses
    Point out the ones to be avoided because of poor quality and business practices
  • Infuse a sense of pride, participation and partnership into people we work with
    Happily exchange knowledge and experience with everyone interested
    Find second homes for our replaced items (e.g. bed linen, towels, furniture, appliances, computers)

Our own solar systems cover 45% of our energy needs

They provide hot water and generate electric power for storage

Stored energy is used forlighting in public areas, water purification and in power cuts

LED light bulbs are installed in all indoor and outdoor lights

Energy efficient equipment is used to the extent possible

Sensors and timers regulate lighting and air conditioning in public areas

  • Air conditioners and most lights are automatically switched off when guests are not in rooms
  • Walls, roofs, floors and hot water tubing are thermally insulated
  • All windows and glass doors are double glazed and have wooden shutters
    Bicycles are exclusively used for carrying persons, goods and luggage in the Old Town Eco-friendly cars cover our transportation needs outside the walled city

Transport millage is reduced by purchasing from local suppliers

  • Water for housekeeping and for use in the suites is decalcified, after being filtered in 4 stages
  • A constantly replenished amount is hygienically stored for the event of a shortage
  • Drinking and cooking water is used immediately after being multi-filtered and UV purified
  • Waste is minimized:
    • Part of the used tap water is filtered, purified and reused for irrigation & outdoors’ washing
    • Aerators, auto-timed drip irrigation and fountain recirculation pumps are used
  •  

Our approach is to actively manage and reduce ourwaste by:

  • Usingless, reusing, repurposing, refilling and recycling to the extent possible
  • Salvaging and giving a second life to all kinds of items and materials
  • Purchasing recycled, recyclable, natural, biodegradable and compostable materials to the extent possible
  • Having a system for filling reusable containers with purified drinking water:
    • Sanitized glass bottles are filled for use in the hotel and
    • New, unused aluminum canisters are offered gratis to guests for when not in the hotel
  • Distributing excess food daily to those who need it

It has been said that, when it comes to food, “we have an appetite forgiving”.

However, our approach includes much more:

  • Local, fresh and (when possible) organic products are bought daily
  • Our sources are producers and suppliers we personally know and often visit
  • They all practice sustainable and responsible production and business practices
  • We grow our own herbs, herbal teas, aromatic plants and a small part of the fruit we use
    Everything we serve is lovingly prepared in our kitchen “No Wasted Food” is a key part of our ecological and social behavior
    Everything is purchased, stored and prepared wisely
    Excess food is put to good use: it is daily distributed to those who need it
    The rest is composted and used in fertilizing our gardens

In our efforts to drastically reduce the use of plastic

  • Refillable dispensers are in our suites’ bathrooms for soap, shampoo and hair products
  • Detergents and cleaning liquids are bought in bulk containers
  • Drinking water is purified and offered in glass, refillable, sanitized bottles
  • Brand-new aluminum water canisters are complimentary for guests to take with them
  • Natural, sustainable materials are used instead of plastic, whenever possible Biodegradable, reusable and recyclable plastics are chosen when necessary
  • Nylon bags brought with our supplies are reused and eventually recycled

We keep our gardens and terraces simple, natural and sustainable. In their limited space, we are proud to

  • Grow native herbal teas, aromatic plants, spices and flowers
    Look after our 300-year-old mulberry tree, our olive, bitter orange and othertrees
    Encourage the presence of bees and butterflies
    Choose plants that need little or no watering
  • Use compost, naturalfertilizers and invasive insect repellants
  • Avoid chemicals and pesticides
  • Reuse filtered tap water for our auto-timed drip irrigation system
  • Have cisterns and recirculation pumps for our fountains

When building, restoring, furnishing and decorating we are driven by our

  • Respect for our building’s past of 700 years
    Sense of responsibility towards local architecture, history and culture,
    Awareness of our Greek and multicultural heritage
  • Ecologically and socially caring approach
  • Defiance of all kinds of decoration clichés and “styles”
  • Admiration for time-proven, traditional techniques
  • Extensive use of “old school” materials such as lime, pumice, bees wax, linseed oil
  • Appreciation of modern, innovative ones
  • Reuse of salvaged timber, steel, stones, marble and other materials,
  • Repurposing of old furniture, architectural elements, lights, odd items
  • “Fix it, don’tthrow it” attitude
  • Continuous learning and share everything we know
    Dedication in making our impact as positive as possible

DRIVE A RENTAL CAR

We encourage all our guests to rent cars as the best and easiest way to enjoy more of what Rhodes has to offer.

BUT, we also let them know that:
    • Picking a car up at the port or the airport and driving to the hotel is unnecessary and can be frustrating.
    • However, dropping a car off at the airport at the end of your stay may be a very good idea.

Some of the reasons are:
    • Almost none of our guests use a car on their first (or even second) day in Rhodes. They prefer to explore the Medieval Town before visiting other places of the island.
    • When you firstly arrive, driving to the Old Town and finding the right Gate may be challenging. Everything is much easier and familiar the second day.
    • Driving your car into the Medieval Town is not allowed. All rented cars need to be parked outside, near St. John’s Gate.
    • We are not allowed to offer luggage or persons’ transfer from any of the Gates to the Hotel. 
    • If your departure is in the afternoon or evening, you can put your luggage in the car after checking out, go to places you have saved for the last day, and drop the car off at the port or airport. Your last day will be much more interesting and you will save the cost of a taxi transfer to the airport.

As soon as you decide that it is time to rent a car, we can ask a company of your choice to bring one at St. John’s gate, where you can also drop it off.

IMPORTANT: See our MAP about where NOT TO PARK every Wednesday night.
On Thursdays there is a Farmers’ Market in the little square near the Gate.

 

PRE-BOOKED PICKUP

A taxi licensed to drive in the Old Town is the best way for your arrival transfer:
An English-speaking driver will be waiting at the Arrivals Area with your name on a sign.
In 30 minutes from the airport, or 7 min from the port, you and your luggage will be brought to our doorstep (instead of being dropped off or having to park outside the walled city).
 
NOTE: This kind of transfer can also be from or to any other location on Rhodes Island.
 

The error-free way to arrange your transfer:

  • CONTACT CHRISTOS DIRECTLY between now and 36 hours before your arrival.

Information, details, last-minute changes will be accurately & immediately communicated.

He is a taxi owner-driver who leads a group of excellent colleagues.

Email: christosefs@gmail.com      Mobile: +30 6946103929
 
Information he needs from you:
  • Name (as per your reservation with us)
  • Mobile phone number
  • Flight number (or name of ferry)
  • Origin
  • Estimated time of arrival
  • Number of passengers
Your cost€42 per taxi (from the airport) or €17 (from the port).
For locations other than the Airport or Port, please ask Christos for cost.
 
NOTE: Taxis are Mercedes sedans.
They can take up to four adult passengers and a reasonable volume of luggage.

If one taxi is not enough for your party, you may need to book two taxis or a minibus. Christos will let you know.

ALTERNATIVESCLICK HERE & HERE for details, directions, and PROS & CONS you should know.
  • TAXIS from the airport’s or port’s taxi rank (not licensed to drive in the Medieval Town)
  • DRIVING a rented car to St. John’s Gate (120 m from the Hotel)..

ANY TAXI

SECOND BEST WAY:  A TAXI found at the airport’s or port’s taxi rank.

They charge much less than the pre-booked taxis with a Medieval Town license:
€29 (from the airport) or €12 (from the port), paid in cash to the driver.

However:
       • You will be dropped off outside the Old Town (approx. 120m from the hotel).
       • Queuing and/or waiting may be required (depending on the day and time).

KATINA’s Useful Details

Please contact us about anything you with to ask or have clarified.

KATINA is 52 sq.m. (560 sq.f.) and can accommodate up to 3 guests.

It is on the first floor (18 steps with handrail, no elevator) and has two levels (2 steps with a handrail).
The suite’s bathroom is on the lower level.

Its open-plan sleeping and sitting areas are separated by a decorative, thick curtain.
A glass door leads from the bedroom to the bathroom.

The suite has  a total of 7 windows. They are thermally insulated, soundproof and have shutters to block sunlight.

Two individually regulated A/C units (hot & cold) are in the bedroom and the sitting room.

Celling height

(sitting room):320 cm (126 in)
(bedroom):320 cm (126 in)
(bathroom):300 cm (118 in)

BEDDING

  • King Double Bed (bedroom):  180×200×28 cm (71×79×11 in).

     

  • Twin Single Beds:   90×200×28 cm (35,5×79×11 in).
    The king size bed can be converted to twin single beds.
    They have separate mattresses and linen. However there is no distance between them, as they share the same King bed base.
  • Single Bed: 90×200×28 cm (35,5×79×11 in).
    The couch in the sitting room can be converted to a Single Bed with the above dimentions.

 – Bottom & top matresses: orthosomatic Coco-Mat.

 – Pillows: Coco-Mat “all natural” (see out Pillow Menu further below).

 – Bed linen: Frette, pure cotton.

MICHALIS’ Useful Details

Please contact us about anything you with to ask or have clarified.

MICHALIS is 37 sq.m. (121 sq.f.) and has a garden of 47 sq.m. (155 sq.f.). It can accommodate 2 guests.

It is on the ground floor of the hotel.
Its garden has two levels, with two steps leading to the upper level.
Using the plunge pool requires ascending and descending a total of five steps with handrail.

MICHALIS has one room, with a glass door separating it from the bathroom.

The suite has one window, one skylight, one glass door leading to the garden and one wooden door leading to the hotel’s ground floor.
They are thermally insulated and sound-proof.

The skylight has a shutter. The window and the door to the garden have sunblocking curtains.

MICHALIS features a central airconditioning system.

Celling height

  
(bedroom):350 cm (138 in)
(bathroom):270 cm (106 in)

BEDDING

  • King Double Bed :  180×200×28 cm (71×79×11 in).

  • Twin Single Beds:   90×200×28 cm (35,5×79×11 in).
    The king size bed can be converted to twin single beds.
    They have separate mattresses and linen. However there is no distance between them, as they share the same King bed base.


 – Bottom & top matresses: orthosomatic Coco-Mat.

 – Pillows: Coco-Mat “all natural” (see out Pillow Menu further below).

 – Bed linen: Frette, pure cotton.

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Dear Partner,
A password will be sent to your email address as soon as we receive the following details: