123 Main Street, New York, NY 10001

Built in 1340
Hotel, Medieval Town, Rhodes

Adults Only, Totally Smoke-Free

PRIVACY & PERSONAL DATA : OUR POLICY

Thank you for visiting our website and, hopefully, for choosing our hotel for your stay.
At KÓKKINI PORTA ROSSA we are fully committed to protecting the privacy, data and information of our website users, potential guests, guests and visitors.
 
Information collection
When a Booking Request Form is filled on our website or a reservation is made at Kókkini Porta Rossa, you will be asked to provide us with the information required for the completion of your reservation and for a comfortable and safe stay with us.
This will be: your name, surname, country, mobile telephone number, email address, arrival & departure dates, arrival time, number of persons that will be staying with you, preferred payment method.
You will also be given the opportunity to inform us about allergies, intolerances and preferences you wish us to know of.
You will never and for no reason be asked by anyone working for or with us to reveal your credit card details.
 
Similar information will also be required by Online and other Travel Agents, when your reservation is placed through them.
They may also require your credit card details: safeguarding them will be their responsibility and will be done with their own means.
 
In the course of promoting, receiving, processing and finalizing reservations, we may actively or passively acquire knowledge of, collect, use, store and transfer data and information of personal nature, which can be grouped as follows:
Identity: given and family names, passport details.
Contact: email address, billing address, telephone numbers.
Health: provided by you to serve you better and meet your particular needs.
Financial: bank account and payment card details.
Transaction: details about rates, payments, overnights, products and services you wish to have or already have received from us.
Technical: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform as well as other technical details of the devices or software you use to access this website.
Profile: username and password, requests or reservations, interests, preferences, feedback and survey responses.
Usage: information regarding the use of our website, pages visited, duration and frequency of visits.
 
Your credit card information
At Kókkini Porta Rossa we never ask our guests or potential guests for their credit card details or store them, if in anyway such details are known to us.
All payments of reservations placed through our website are made directly by the credit card holder through Alpha Bank’s e-commerce secure system.
Alternatively, payments are made by bank transfers or in cash during our guests’ stay with us.
For reservations made through Online Travel Agents (such as Booking.com or Expedia.com) all personal and credit card details are encrypted by a secure server protocol used by the OTAs.
 
Control over your data
You have the right to review your personal data stored with us at any time.
You can request your personal data by emailing us at welcome@kokkiniporta.com (please state “Personal Data Request” in the subject of your email).
If your data is incorrect, we will change it upon your request.
You can also ask us to remove your personal data from our database through a “Personal Data Removal Request” to the same email address.
 
Children’s privacy
Our website, products and services are all directed to people who are at least 17 years of age.
We only receive and collect personal data of individuals under the age of 17 by persons who have parental responsibility over them and only in regard of reservation and hospitality purposes.
 
Communication
1. Prior to your stay with us.
All your telephone calls, messages and emails addressed to Kókkini Porta Rossa will be answered.
Your Booking Requests through our website as well as your reservations through an Online Travel Agent or a Travel Agency will be followed by emails and telephone calls to a number necessary for the processing of your request or reservation and finally confirming your stay with us.
You will also receive an email and/or phone call or text message a few days prior to your arrival with information and suggestions that will help you reach the hotel and start your vacation in a relaxed way.
 
2. Following your stay with us.
Only once after your departure you will receive an email from us or from a third authorized party on behalf of our hotel asking you your opinion regarding our premises and services as well as your overall experience.
Your feedback will help us better ourselves.
Its content may also be included in our website or otherwise published, in our effort to help other travellers decide if they wish to have an experience similar to yours.
 
Your privacy and the confidentiality of your personal details are diligently safeguarded, in accordance with the EU General Data Protection Regulation (GDPR) and the Greek Law.
Security procedures as well as technical and physical restrictions for accessing and using personal information are implemented and used. Firewalls against unauthorized access to our server and network are in place.
Only authorized persons are permitted to access personal information in performing their duties in respect of our services.
 
This Privacy Statement may be amended whenever necessary in order to reflect the latest developments under EU, Greek and International Law.
 
All our hotel’s records may be disclosed to or made available for inspection by any authority in connection with the prevention or investigation of crime, as required by law.
 
For questions or requests regarding this privacy notice or the exercise of your legal rights, please contact us at welcome@kokkiniporta.com.
 

PAYMENT LINK REQUEST

Dear Guest or Partner,
A Payment Link will be sent to your email address as soon as we receive the following details:

ORHAN’s Useful Details

Please contact us about anything you with to ask or have clarified.

ORHAN is 52 sq.m. (560 sq.f.) and can accommodate up to 4 guests.

It is on the ground floor of the hotel and has two levels (only one step leading to the bathroom).

ACCESSIBILITY. The suite can be used be guests with mobility issues. The floor of the shower cabin is an extension of the bathroom floor. The one step leading to the bathroom is turned into a ramp and handrails are installed when necessary.

Two individually regulated A/C units (hot & cold) are in the bedroom and the sitting room.

ORHAN has a total of 6 windows. In addition to its main door it also has two doors leading to the garden.
They are all thermally insulated, soundproof and have shutters to block sunlight. 

Celling height

(sitting room):320 cm (126 in)
(bedroom):320 cm (126 in)
(bathroom):240 cm  (95 in)

BEDDING

  • King Double Bed (bedroom):  180×200×28 cm (71×79×11 in).

  • Twin Single Beds:   90×200×28 cm (35,5×79×11 in).
    The king size bed can be converted to twin single beds.
    They have separate mattresses and linen. However there is no distance between them, as they share the same King bed base.
  • Single Bed: 90×200×28 cm (35,5×79×11 in).
    The couch in the sitting room can be converted to a Single Bed with the above dimentions.

 – Bottom & top matresses: orthosomatic Coco-Mat.

 – Pillows: Coco-Mat “all natural” (see out Pillow Menu further below).

 – Bed linen: Frette, pure cotton.

Realizing our direct impact on the environment and our community, our choice is to work for a “Good for All” presence.

We therefore:

  • Employ, purchase, donate and invest locally
  • Finance and otherwise undertake the preservation of historical buildings
  • Volunteer repairs, maintenance and cleaning of parks and public areas
  • Promote local history, culture, products and cuisine
  • Highlight “hidden gems”, lesser known attractions, alternative activities
  • Do our best to raise the quality of tourism and relevant services in the region
  • Recommend worthy restaurants, shops, artisans and businesses
    Point out the ones to be avoided because of poor quality and business practices
  • Infuse a sense of pride, participation and partnership into people we work with
    Happily exchange knowledge and experience with everyone interested
    Find second homes for our replaced items (e.g. bed linen, towels, furniture, appliances, computers)

Our own solar systems cover 45% of our energy needs

They provide hot water and generate electric power for storage

Stored energy is used forlighting in public areas, water purification and in power cuts

LED light bulbs are installed in all indoor and outdoor lights

Energy efficient equipment is used to the extent possible

Sensors and timers regulate lighting and air conditioning in public areas

  • Air conditioners and most lights are automatically switched off when guests are not in rooms
  • Walls, roofs, floors and hot water tubing are thermally insulated
  • All windows and glass doors are double glazed and have wooden shutters
    Bicycles are exclusively used for carrying persons, goods and luggage in the Old Town Eco-friendly cars cover our transportation needs outside the walled city

Transport millage is reduced by purchasing from local suppliers

  • Water for housekeeping and for use in the suites is decalcified, after being filtered in 4 stages
  • A constantly replenished amount is hygienically stored for the event of a shortage
  • Drinking and cooking water is used immediately after being multi-filtered and UV purified
  • Waste is minimized:
    • Part of the used tap water is filtered, purified and reused for irrigation & outdoors’ washing
    • Aerators, auto-timed drip irrigation and fountain recirculation pumps are used
  •  

Our approach is to actively manage and reduce ourwaste by:

  • Usingless, reusing, repurposing, refilling and recycling to the extent possible
  • Salvaging and giving a second life to all kinds of items and materials
  • Purchasing recycled, recyclable, natural, biodegradable and compostable materials to the extent possible
  • Having a system for filling reusable containers with purified drinking water:
    • Sanitized glass bottles are filled for use in the hotel and
    • New, unused aluminum canisters are offered gratis to guests for when not in the hotel
  • Distributing excess food daily to those who need it

It has been said that, when it comes to food, “we have an appetite forgiving”.

However, our approach includes much more:

  • Local, fresh and (when possible) organic products are bought daily
  • Our sources are producers and suppliers we personally know and often visit
  • They all practice sustainable and responsible production and business practices
  • We grow our own herbs, herbal teas, aromatic plants and a small part of the fruit we use
    Everything we serve is lovingly prepared in our kitchen “No Wasted Food” is a key part of our ecological and social behavior
    Everything is purchased, stored and prepared wisely
    Excess food is put to good use: it is daily distributed to those who need it
    The rest is composted and used in fertilizing our gardens

In our efforts to drastically reduce the use of plastic

  • Refillable dispensers are in our suites’ bathrooms for soap, shampoo and hair products
  • Detergents and cleaning liquids are bought in bulk containers
  • Drinking water is purified and offered in glass, refillable, sanitized bottles
  • Brand-new aluminum water canisters are complimentary for guests to take with them
  • Natural, sustainable materials are used instead of plastic, whenever possible Biodegradable, reusable and recyclable plastics are chosen when necessary
  • Nylon bags brought with our supplies are reused and eventually recycled

We keep our gardens and terraces simple, natural and sustainable. In their limited space, we are proud to

  • Grow native herbal teas, aromatic plants, spices and flowers
    Look after our 300-year-old mulberry tree, our olive, bitter orange and othertrees
    Encourage the presence of bees and butterflies
    Choose plants that need little or no watering
  • Use compost, naturalfertilizers and invasive insect repellants
  • Avoid chemicals and pesticides
  • Reuse filtered tap water for our auto-timed drip irrigation system
  • Have cisterns and recirculation pumps for our fountains

When building, restoring, furnishing and decorating we are driven by our

  • Respect for our building’s past of 700 years
    Sense of responsibility towards local architecture, history and culture,
    Awareness of our Greek and multicultural heritage
  • Ecologically and socially caring approach
  • Defiance of all kinds of decoration clichés and “styles”
  • Admiration for time-proven, traditional techniques
  • Extensive use of “old school” materials such as lime, pumice, bees wax, linseed oil
  • Appreciation of modern, innovative ones
  • Reuse of salvaged timber, steel, stones, marble and other materials,
  • Repurposing of old furniture, architectural elements, lights, odd items
  • “Fix it, don’tthrow it” attitude
  • Continuous learning and share everything we know
    Dedication in making our impact as positive as possible

DRIVE A RENTAL CAR

We encourage all our guests to rent cars as the best and easiest way to enjoy more of what Rhodes has to offer.

BUT, we also let them know that:
    • Picking a car up at the port or the airport and driving to the hotel is unnecessary and can be frustrating.
    • However, dropping a car off at the airport at the end of your stay may be a very good idea.

Some of the reasons are:
    • Almost none of our guests use a car on their first (or even second) day in Rhodes. They prefer to explore the Medieval Town before visiting other places of the island.
    • When you firstly arrive, driving to the Old Town and finding the right Gate may be challenging. Everything is much easier and familiar the second day.
    • Driving your car into the Medieval Town is not allowed. All rented cars need to be parked outside, near St. John’s Gate.
    • We are not allowed to offer luggage or persons’ transfer from any of the Gates to the Hotel. 
    • If your departure is in the afternoon or evening, you can put your luggage in the car after checking out, go to places you have saved for the last day, and drop the car off at the port or airport. Your last day will be much more interesting and you will save the cost of a taxi transfer to the airport.

As soon as you decide that it is time to rent a car, we can ask a company of your choice to bring one at St. John’s gate, where you can also drop it off.

IMPORTANT: See our MAP about where NOT TO PARK every Wednesday night.
On Thursdays there is a Farmers’ Market in the little square near the Gate.

 

PRE-BOOKED PICKUP

A taxi licensed to drive in the Old Town is the best way for your arrival transfer:
An English-speaking driver will be waiting at the Arrivals Area with your name on a sign.
In 30 minutes from the airport, or 7 min from the port, you and your luggage will be brought to our doorstep (instead of being dropped off or having to park outside the walled city).
 
NOTE: This kind of transfer can also be from or to any other location on Rhodes Island.
 

The error-free way to arrange your transfer:

  • CONTACT CHRISTOS DIRECTLY between now and 36 hours before your arrival.

Information, details, last-minute changes will be accurately & immediately communicated.

He is a taxi owner-driver who leads a group of excellent colleagues.

Email: christosefs@gmail.com      Mobile: +30 6946103929
 
Information he needs from you:
  • Name (as per your reservation with us)
  • Mobile phone number
  • Flight number (or name of ferry)
  • Origin
  • Estimated time of arrival
  • Number of passengers
Your cost€42 per taxi (from the airport) or €17 (from the port).
For locations other than the Airport or Port, please ask Christos for cost.
 
NOTE: Taxis are Mercedes sedans.
They can take up to four adult passengers and a reasonable volume of luggage.

If one taxi is not enough for your party, you may need to book two taxis or a minibus. Christos will let you know.

ALTERNATIVESCLICK HERE & HERE for details, directions, and PROS & CONS you should know.
  • TAXIS from the airport’s or port’s taxi rank (not licensed to drive in the Medieval Town)
  • DRIVING a rented car to St. John’s Gate (120 m from the Hotel)..

ANY TAXI

SECOND BEST WAY:  A TAXI found at the airport’s or port’s taxi rank.

They charge much less than the pre-booked taxis with a Medieval Town license:
€29 (from the airport) or €12 (from the port), paid in cash to the driver.

However:
       • You will be dropped off outside the Old Town (approx. 120m from the hotel).
       • Queuing and/or waiting may be required (depending on the day and time).

KATINA’s Useful Details

Please contact us about anything you with to ask or have clarified.

KATINA is 52 sq.m. (560 sq.f.) and can accommodate up to 3 guests.

It is on the first floor (18 steps with handrail, no elevator) and has two levels (2 steps with a handrail).
The suite’s bathroom is on the lower level.

Its open-plan sleeping and sitting areas are separated by a decorative, thick curtain.
A glass door leads from the bedroom to the bathroom.

The suite has  a total of 7 windows. They are thermally insulated, soundproof and have shutters to block sunlight.

Two individually regulated A/C units (hot & cold) are in the bedroom and the sitting room.

Celling height

(sitting room):320 cm (126 in)
(bedroom):320 cm (126 in)
(bathroom):300 cm (118 in)

BEDDING

  • King Double Bed (bedroom):  180×200×28 cm (71×79×11 in).

     

  • Twin Single Beds:   90×200×28 cm (35,5×79×11 in).
    The king size bed can be converted to twin single beds.
    They have separate mattresses and linen. However there is no distance between them, as they share the same King bed base.
  • Single Bed: 90×200×28 cm (35,5×79×11 in).
    The couch in the sitting room can be converted to a Single Bed with the above dimentions.

 – Bottom & top matresses: orthosomatic Coco-Mat.

 – Pillows: Coco-Mat “all natural” (see out Pillow Menu further below).

 – Bed linen: Frette, pure cotton.

MICHALIS’ Useful Details

Please contact us about anything you with to ask or have clarified.

MICHALIS is 37 sq.m. (121 sq.f.) and has a garden of 47 sq.m. (155 sq.f.). It can accommodate 2 guests.

It is on the ground floor of the hotel.
Its garden has two levels, with two steps leading to the upper level.
Using the plunge pool requires ascending and descending a total of five steps with handrail.

MICHALIS has one room, with a glass door separating it from the bathroom.

The suite has one window, one skylight, one glass door leading to the garden and one wooden door leading to the hotel’s ground floor.
They are thermally insulated and sound-proof.

The skylight has a shutter. The window and the door to the garden have sunblocking curtains.

MICHALIS features a central airconditioning system.

Celling height

  
(bedroom):350 cm (138 in)
(bathroom):270 cm (106 in)

BEDDING

  • King Double Bed :  180×200×28 cm (71×79×11 in).

  • Twin Single Beds:   90×200×28 cm (35,5×79×11 in).
    The king size bed can be converted to twin single beds.
    They have separate mattresses and linen. However there is no distance between them, as they share the same King bed base.


 – Bottom & top matresses: orthosomatic Coco-Mat.

 – Pillows: Coco-Mat “all natural” (see out Pillow Menu further below).

 – Bed linen: Frette, pure cotton.

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Dear Partner,
A password will be sent to your email address as soon as we receive the following details: